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Description

HRJ Case Info widget doesn't support translation 

Steps to Reproduce

 

  1. Install the HR Service Portal plugin
  2. Go to the HR portal: https://<instance-name>.service-now.com/hrportal
  3. Create a General Enquiry ticket.
  4. Open the ticket. The URL should look like: https://<instance-name>.service-now.com/hrportal?id=hrj_ticket_page&table=sn_hr_core_case&sys_id=d11899bfdb929b00a78c769e0f961941
  5. Click on Add person. When you search for the user, you can see, that search related messages are shown in English when user is in non-English locale, as shown in the following image:

Workaround

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Related Problem: PRB1285939

Seen In

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Fixed In

London

Associated Community Threads

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Article Information

Last Updated:2018-08-31 12:38:19
Published:2018-08-31