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Symptoms


Users with role 'sn_esm_agent' are not able to see all the records in ast_contract table.

Release


All Available releases

Cause


An out of the box business rule called "Contract query for agents" is preventing the sn_esm_agent users to access all the records.

Resolution


The business rule would run only if the users have sn_esm_agent role as per the condition. Users can modify the business rule or modify the user roles for enabling them to view all the records in ast_contract table.

 

Article Information

Last Updated:2018-08-03 00:27:53
Published:2018-07-19