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Description

Symptoms


1. When users log into the instance they are getting a "Page not found" error instead of seeing a homepage or dashboard.

2. Some customers might also notice the navpage leading to an infinite loop

Release


All releases

Cause


The system property "glide.login.home" has been modified to point to a page that no longer exists or the URL is no longer valid or "navpage.do"

Resolution


Update the system property "glide.login.home" to the OOB value of "home_splash.do?sysparm_direct=true" or adjust it so that it correctly points to a proper path.

Additional Information


Difference between "glide.home.page" and "glide.login.home"

Article Information

Last Updated:2019-08-02 21:09:41
Published:2019-05-10