Glide List reference icon shows text on hover instead of new onclick behavior.

Steps to Reproduce

  1. Navigate to an incident.
  2. Open the Watch list, and add someone to it.
  3. Select someone in the list to highlight the option, and hover your cursor over the reference icon to the right of the field

    Notice the pop-up appears on mouseover hover instead of onclick.


This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

Related Problem: PRB1160414

Seen In

There is no data to report.

Intended Fix Version

Kingston Patch 8

Fixed In


Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-07-31 10:03:13