Related lists aren't loading when a record is opened and right clicking the field labels doesn't show the expected menu: Configure Label, Configure Dictionary, etc. and the Chrome browser console logs show:
Uncaught ReferenceError: gs is not defined


All releases.


gs (GlideSystem - Scoped) is available only to server-side scripts but isn't available to client-side scripts such as those used in a client script or UI policy.


Check for any client scripts or UI policies that might be making calls using gs. Replace all gs calls in a client script or UI policy script with the corresponding g_form (GlideForm - Client) call. g_form is available to client-side scripts.
Here are links to available methods for each:
GlideSystem - Scoped
GlideForm - Client
After replacing all gs calls in client scripts and UI policy scripts with the corresponding g_form call, flush the cache. If doing this on a production instance, it's recommended to schedule this for off-peak hours because flushing the cache can cause some temporary performance degradation while the caches get rebuilt. To flush the cached, in the Filter navigator field, enter

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Last Updated:2018-08-03 02:18:50