Videos are not uploading as an attachment. This is a TinyMCE/text editor upgrade issue.

Steps to Reproduce


  1. Navigate to and select an article.
    2. In the Text area, click the Insert/edit video button in the TinyMCE toolbar.
    3. For Type, select Attachment from the pop-up window.
    4. Choose any video of type mp4.
    5. Click Select.


Use one of the following workarounds:

  • Set the Type option in the Insert/Modify Video pop-up window to Video Library instead of Attachment.

  • Host the video elsewhere and then set the Type option in the Insert/Modify Video pop-up window to URL.


Related Problem: PRB1252414

Seen In


Intended Fix Version


Fixed In

Kingston Patch 10
London Patch 3

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Associated Community Threads

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Article Information

Last Updated:2018-11-12 03:09:30