Symptoms

In ServiceNow's Mobile App (Android), when linking to a record producer via Mobile Module, if the following URL

format is used, an "Add to cart" button will be showing up on record producers:

$m.do#/catalog/{catalogSysId}/category/{categorySysId}/item/{itemSysId}

The above format will work fine for Catalog Items

Release

Kingston

Using the following format will do the trick:

$m.do#/catalog/producer/{catalogSysId}/{categorySysId}/{itemSysId}

The following Community article can also help with other module/ favorite setups