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Translated fields on the sc_cat_item list will show as English when the sort is changed in the previous language - Known Error
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  • Translated fields on the sc_cat_item list will show as English when the sort is changed in the previous language
KB0692471

Translated fields on the sc_cat_item list will show as English when the sort is changed in the previous language


760 Views Last updated : Oct 17, 2023 public Copy Permalink
KB Summary by Now Assist

Description

Translated fields on the sc_cat_item list (or another table that has a Before query business rule) will show as English when the sort is changed in the previous language.

Steps to Reproduce

    1. Install a language plugin, for example, French, and Internationalization.

    2. Navigate to sc_req_item.list.

    3. Personalize the columns so the Name, Short description, and Description fields are shown.

    4. Change your language to French, which should refresh the page.

      Note that the short descriptions and descriptions in everything but the top row are still in English.

    5. If they are not in English, change back to English and sort the columns by name and then by name again.

    6. Change back to French again and see whether the Description and Short Description are not translated.

 

Workaround

Sort by a column twice (a-z then z-a) on the translated list. This should resolve the issue until you switch languages again.

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Related Problem: PRB1256934

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