Symptoms

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When a scheduled reported is emailed as an attachment (ex. .pdf file), the attachment contains no data. Here is a screen shot: 

Release

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Jakarta 

Cause

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The report (in sys_report table) did not have the necessary role when the scheduled report was executed. 

Resolution

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Update the 'Roles field in the report with the necessary role. This is the role required to view the report.

Reports > Administration > (open report) > update the 'Roles' field with necessary role (ex. 'itil').