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Symptoms


Knowledge article title containing a single-quote (') does not display in kb_view UI page

 

Steps to reproduce: 

Go to sys_properties_list.do and search for "glide.ui.escape_all_script" property.
Check if it is set to "false" if not then set the value to "false".

1. Create a knowledge article with and apostrophe(') in short_description field.
2. Publish the article.
3. Open the article by Searching it using global search.

Expected behavior: Complete article should be displayed properly.

Actual behavior: Article Title is not displayed.

 

Release


Only Kingston 

Cause


root cause PRB1285875

Workaround


Either set "glide.ui.escape_all_script" to true and it is fixed in future releases.

Article Information

Last Updated:2018-07-11 22:05:14
Published:2018-07-12