Symptoms

---

Knowledge article title containing a single-quote (') does not display in kb_view UI page

 

Steps to reproduce: 

Go to sys_properties_list.do and search for "glide.ui.escape_all_script" property.
Check if it is set to "false" if not then set the value to "false".

1. Create a knowledge article with and apostrophe(') in short_description field.
2. Publish the article.
3. Open the article by Searching it using global search.

Expected behavior: Complete article should be displayed properly.

Actual behavior: Article Title is not displayed.

 

Release

---

Only Kingston 

Cause

---

root cause PRB1285875

Workaround

---

Either set "glide.ui.escape_all_script" to true and it is fixed in future releases.