Symptoms
Knowledge article title containing a single-quote (') does not display in kb_view UI page
Steps to reproduce:
Go to sys_properties_list.do and search for "glide.ui.escape_all_script" property.
Check if it is set to "false" if not then set the value to "false".
1. Create a knowledge article with and apostrophe(') in short_description field.
2. Publish the article.
3. Open the article by Searching it using global search.
Expected behavior: Complete article should be displayed properly.
Actual behavior: Article Title is not displayed.
Release
Only Kingston
Cause
root cause PRB1285875
Workaround
Either set "glide.ui.escape_all_script" to true and it is fixed in future releases.