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HTML tags display in Visual Task Board when field type equals HTML - Known Error
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  • HTML tags display in Visual Task Board when field type equals HTML
KB0691987

HTML tags display in Visual Task Board when field type equals HTML


713 Views Last updated : Mar 22, 2024 public Copy Permalink
KB Summary by Now Assist

Description

When the Description field type is changed to HTML, the HTML tags display in Visual Task Board when tags are used in the Fescription field. 

Steps to Reproduce

  1. Open an incident record.
  2. Right-click Description and choose Configure Dictionary.
  3. Change field Type = HTML and update.
  4. In the Description field source code, type the word "test" within some tags and update.
  5. From the incident list view, right-click in the list header and choose Show Visual Task Board.

 Note that instead of appearing in H1 format, the word "test" displays without formatting and h1 tags are visible.

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB720082

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