Description

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Need to search additional columns in reference variable on Service Portal

Procedure

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1. Navigate to the variable on platform and click the "Default Value" tab in the Variable form.

 

2. Add "ac_columns_search=true" to the Variable's attribute as per below:

 

So if the variable attribute currently has this value: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;user_name;email,ref_ac_order_by=name

 

It will need to change to the following value: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name;user_name;email,ref_ac_order_by=name,ref_ac_columns_search=true

Applicable Versions

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All releases   

Additional Information

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• https://docs.servicenow.com/csh?topicname=c_AutoCompleteForReferenceFields.html&version=latest