Description
Will not seeing "Additional comments" and "worknotes" on the record.
Release or Environment
All versions
Cause
Additional comments and work notes not added to the record for "story approval" view.
Resolution
1. Open any record and change the view where you are not seeing "additional comments" and "worknotes"
2. Right click on header and select configure > form layout
3. From "Available" move "additional comments" and "worknotes" to selected (Note - Make sure you put these two fields above "activities (filtered).
4. Click save.