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GlideAjax is not supported in the Client Controller of a Widget in Service Portal - Support and Troubleshooting
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KB0691908

GlideAjax is not supported in the Client Controller of a Widget in Service Portal


7021 Views Last updated : Aug 23, 2023 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


GlideAjax is supported in Client Scripts in Service Portal, but it is not currently supported in the Client Controller of a Widget. Script Include functions are only accessible in the Server Script of the widget.

 

Additional Information


The Community post below describes how to create a Script Include that can be used in any widget's server script for specific applications.

https://community.servicenow.com/community?id=community_question&sys_id=28e38fa5dbd8dbc01dcaf3231f9619b4

The class object can be directly initialized without using GlideAjax. Client script calling Server Script method is possible using c.server.get.


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