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Service Portal: Break variable type doesn't work for record producers - Known Error
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  • Service Portal: Break variable type doesn't work for record producers
KB0691460

Service Portal: Break variable type doesn't work for record producers


1452 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Break variable type doesn't work for record producers in Service Portal.
 

Steps to Reproduce

  1. Navigate to Service Catalog > Catalog Definition > Record Producers

  2. Create two variables of type Single Line Text and one break variable.

  3. Order the break variable between the two Single Line Text variables.

  4. Open that record producer in the Service Portal.

  5. Note that the break line does not appear between the two fields.

     

 

Workaround

Create a label variable just before the break variable.


Related Problem: PRB1293448

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