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How to include SysID field in an Excel export file when exporting a table or a record? - Support and Troubleshooting
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KB0691394

How to include SysID field in an Excel export file when exporting a table or a record?


26672 Views Last updated : Feb 26, 2025 public Copy Permalink English (Original)
  • English (Original)
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KB Summary by Now Assist

Issue

Excel export does not contain Sys ID field but in some cases, it's required to provide it when importing data back to the system. Below is one of the methods how to include the Sys ID value associated with a record in the export.

Procedure

Append the following parameter to a URL of a list view to get it to include Sys ID in the resulting file:

&EXCEL&sysparm_default_export_fields=all 

This parameter tells the web service to export all fields from the table including the Sys ID. Beware that this also brings every other field along with it.

Example URL: https://<instance_name>.service-now.com/incident_list.do?sysparm_query=state%3D1&sysparm_view=&EXCEL&sysparm_default_export_fields=all

(List of Incident Records in State of "New")

Alternatively, you can use XML export or JSON export (Jakarta and later versions) which contain Sys IDs.

Release

All Releases

Resolution

Append to the end of the URL:

&EXCEL&sysparm_default_export_fields=all

Related Links

More on exporting data with Sys IDs in this blog post on the Developer site: Exporting data with Sys IDs


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