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Symptoms


The request on sc_request checks to see if the request is for an order guide; however the if condition fails occasionally. 

Release


Jakarta Patch 6a

Cause


The u_orderguide_sysid field does not get populated as expected due to the order_guide variable set not being apart of all items on the order guide.

Resolution


 

There are two solutions to this issue: 

1. Add the order_guide to all items on the order guide, or 
2. In the zPTC_Set Order Type business rule, change 'if (gr.next())' to 'while (gr.next())'. This is check all requested items for the u_orderguide_sysid variable instead of only the first item. 

Article Information

Last Updated:2018-07-04 00:45:24
Published:2018-07-03