Symptoms
Unable to import/download GRC UCF content
Release
Kingston
Cause
Records stored in (sn_comp_ucf_import_status)(sn_comp_ucf_download_status) tables.
Resolution
To resolve this issue proceed by deleting the records on the (sn_comp_ucf_import_status)/(sn_comp_ucf_download_status) tables.
https://<instance name>.service-now.com/sn_comp_ucf_download_status_list.do
https://<instance name>.service-now.com/sn_comp_ucf_import_status_list.do
GRC UCF import should function as intended upon deleting all of the files in tables above.