Symptoms

Answer Choices are not available after activating Vendor Risk Management Portal

Release

Kingston

(Service Portal Survey) plugin is inactive.

The issue is associated to (Take questionnaire) widget below:

https://<Instance-name>.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=444c7895eb3322006080a638a206fe04

The issue is caused due to Missing Widget Angular providers below:

https://<Instance-name>-now.com/nav_to.do?uri=m2m_sp_ng_pro_sp_widget.do?sys_id=d44c38d5eb3322006080a638a206fefc

https://<Instance-name>.service-now.com/nav_to.do?uri=m2m_sp_ng_pro_sp_widget.do?sys_id=ad478665ebb322006080a638a206fe75

The (spSurveyField) widget angular provider was missing below required angular providers as well:

The above files are associated to (Service Portal Survey) plugin. To resolve the issue activate (Service Portal Survey) plugin.