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Description

Answer Choices are missing on the Vendor Risk Management Portal

Cause

(Service Portal Survey) plugin is inactive.

Resolution

The issue is associated with (Take questionnaire) widget below: 
https://<Instance-name>.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=444c7895eb3322006080a638a206fe04 

The issue is caused due to Missing Widget Angular providers below: 
https://<Instance-name>-now.com/nav_to.do?uri=m2m_sp_ng_pro_sp_widget.do?sys_id=d44c38d5eb3322006080a638a206fefc 
https://<Instance-name>.service-now.com/nav_to.do?uri=m2m_sp_ng_pro_sp_widget.do?sys_id=ad478665ebb322006080a638a206fe75 

The (spSurveyField) widget angular provider was missing below required angular providers as well: 

The above files are associated with the (Service Portal Survey) plugin. To resolve the issue activate (Service Portal Survey) plugin.

Article Information

Last Updated:2020-08-24 02:59:46
Published:2020-08-18