Description
Symptoms
Answer Choices are not available after activating Vendor Risk Management Portal
Release
Kingston
Cause
(Service Portal Survey) plugin is inactive.
Resolution
The issue is associated to (Take questionnaire) widget below:
https://<Instance-name>.service-now.com/nav_to.do?uri=sp_widget.do?sys_id=444c7895eb3322006080a638a206fe04
The issue is caused due to Missing Widget Angular providers below:
https://<Instance-name>-now.com/nav_to.do?uri=m2m_sp_ng_pro_sp_widget.do?sys_id=d44c38d5eb3322006080a638a206fefc
https://<Instance-name>.service-now.com/nav_to.do?uri=m2m_sp_ng_pro_sp_widget.do?sys_id=ad478665ebb322006080a638a206fe75
The (spSurveyField) widget angular provider was missing below required angular providers as well:
The above files are associated to (Service Portal Survey) plugin. To resolve the issue activate (Service Portal Survey) plugin.