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Description

If Operational Intelligence Manager Context is created to execute on a specific MID Server cluster, the following error appears when creating a connector instance with the Metrics collection checkbox selected:

Connector instance check to validate the metric extension running doesn't handle cluster. Error: The Metric collection option cannot be selected. ... Extension must be assigned to the MID Server ....in Started or Warning status

Steps to Reproduce

  1. Navigate to MID Server > Extensions > Operational Intelligence.

  2. Create a record and for Execute on, select Specific MID Server Cluster.

  3. Create a connector instance with the following values:

    Connector Definition: Azure Metrics
    Metrics collection: select checkbox

    For more information, see the product documentation topic Configure a connector instance.

  4. Set up an extension on distributed cluster setup for OI.

    The extension starts and indicates the MID Server being used. The Connector instance then checks whether the MID Server has the extension running and that check fails. The following error occurs:

    Connector instance check to validate the metric extension running doesn't handle cluster. Error: The Metric collection option cannot be selected. ... Extension must be assigned to the MID Server ....in Started or Warning status

 

 

Workaround

Do not create the Operational Intelligence extension on the MID Server cluster. Instead, create the extension for MID server.
  1. Navigate to MID Server > Extensions > Operational Intelligence.

  2. Create the extension for each MID Server. Execute on Specific MID Server instead of the cluster.

     
     

Related Problem: PRB1247056

Seen In

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Intended Fix Version

Madrid

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Associated Community Threads

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Article Information

Last Updated:2018-09-21 06:47:51
Published:2018-07-17