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Description

Actual Elapsed Time is showing 0s

Release or Environment

All

Cause

com.snc.sla.run_old_sla_engine was set to true and the "Calc SLAs on Display" Business Rule condition was failing

Resolution

If using the 2011 engine, this system property should be set to false

Article Information

Last Updated:2020-09-22 13:29:50
Published:2020-09-22