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Symptoms


Actual Elapsed Time is showing 0s

Environment


Helsinki Patch 12a

Cause


com.snc.sla.run_old_sla_engine was set to true and the "Calc SLAs on Display" Business Rule condition was failing

Resolution


If using the 2011 engine, this system property should be set to false.

 

Article Information

Last Updated:2018-06-29 06:14:17
Published:2018-06-29