A dot-walk field on a form of Type URL causes the form not to load that field's value for non-admin users when a reference to that field's table is invoked (for example, populating a caller_id on incident form).
Steps to Reproduce
6. Add any link in the web site.
The website will autopopulate.
After carefully considering the severity and frequency of the issue, and risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support.
Related Problem: PRB666774