Notifications

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Symptoms


When a HR record is created the workflows will not attach and run

Release


All versions

Cause


Due to a custom change made on the state flow record.

Resolution


State flow record - /nav_to.do?uri=sf_hr_case.do?sys_id=15d129b3df23210068c37a0d3df26313

This state flow record is being called by an base system business rule - /nav_to.do?uri=sys_script.do?sys_id=19d129b3df23210068c37a0d3df26313

and there is a starting state and ending state missing. 

Reverting the state flow to the base system one will help resolve the issue.

 

Article Information

Last Updated:2019-03-25 09:11:40
Published:2019-03-25