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Description

Clicking on an Other bar in a bar report either displays a chart or gives no response rather than displaying a list of records.

Steps to Reproduce

  1. Navigate to Reports > View/Run and open a report that is a bar chart.

  2. When the bar chart displays, click (or command-click) on a bar different than Other.

    A list of records is displayed.

  3. Click (or command-click) on a bar marked Other.

    Note that instead of a list of records, get a page with the chart is displayed.

Workaround

If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine the versions that have a planned or permanent fix.


Related Problem: PRB1238952

Seen In

There is no data to report.

Intended Fix Version

Kingston Patch 8
London

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-07-14 08:50:48
Published:2018-06-25