Issue
A module or menu is not visible in the navigation pane.
Cause
- The Module/Menu is inactive
- The Module/Menu is only available for specific role users
Resolution
- If the menu is not visible or available for any user:
- Open the menu from System Definition > Application Menus (/sys_app_application_list.do)
- Search for the menu that is not available, for example, look for Title = System Applications
- Make sure it's active
- If the menu is active:
- Look for role and make sure the users who are trying to access that menu have the role mentioned in the menu.
- If the module is not available:
- Go to System Definition > Modules (/sys_app_module_list.do)
- Check if the module is active
- Check that the users have the role mentioned in the module.