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Description

Single Score not rendering in homepage if the query condition contains UTF-8 characters, like japanese

Steps to Reproduce

Create a new label with a value in Japanese characters and language set to "EN":

  1. Create new field
    • Type: String
    • Choice List Specification: Dropdown with Choices
    • Use the following examples in Japanese:
      • Label : 日本語
      • Value: 日本語
      • Label : 英語
      • Value: 英語
  2. Create a report with these fields as a filter.
  3. Add the contents to a home page or dashboard and you get the following error:
    • "ERROR: An error occurred while generating chart."

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1259449

Seen In

Kingston

Fixed In

Jakarta Patch 10
Kingston Patch 8
London

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-09-19 03:53:20
Published:2018-07-02