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Description

When expanding the related fields on a filter condition in the classic UI the browser freezes

Steps to Reproduce

  1. Set the property glide.ui.list.allow_extended_fields to true
  2. Go to create a new report in the Classic UI
    • To enable the Classic UI, click on the "Switch to Classic UI" link in the top right corner of the report
  3. Select table: "CI Relationship [cmdb_rel_ci]"
  4. Remove all the selected columns and add "Parent", "Child" and "Child.Schedule"
  5. Add the filter condition "Parent.class" is "Application"
  6. Name your report and save it
  7. Open the report again, click on the filter conditions and expand on "Child [+]" option

The browser will freeze, it will keep running async ajax that will eventually make the browser freeze for a long time.

Workaround

Use the New UI for creating the report and running the report. To navigate to the New UI, click on the link "Switch to New UI" on the top right corner of the report


Related Problem: PRB1251704

Seen In

Jakarta Patch 5 Hot Fix 2
SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - GRC Workbench - New York 2019 Q3
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3
SR - Security - Integration Framework - Madrid 2019 Q2
SR - Security - Support Common - Madrid 2019 Q2
SR - Security - Support Orchestration - Madrid 2019 Q2
SR - SIR - Security Incident Response - Madrid 2019 Q2
SR - SIR - Store SecOps Setup Assistant - Madrid 2019 Q2
SR - SIR - Store Threat Core - Madrid 2019 Q2
SR - SIR - Store Trusted Security Circles Client - New York 2019 Q3
SR - VR - Qualys - New York 2019 Q3
SR - VR - Vulnerability Response - New York 2019 Q3

Intended Fix Version

Paris

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Associated Community Threads

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Article Information

Last Updated:2020-05-04 20:13:43
Published:2018-10-03