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Symptoms


Scoped application records are not updated on a target instance after completing the install/update of an application.  When looking in the logs, you will see the record as being skipped.

Ex;

Skipping because of database override: update/sp_widget_9e1cabc6dbf67600e19d57335e96190f.xml

Cause


This is typically due to the record being directly updated on the target instance which is then considered a local customization by the platform.

Resolution


To receive the updated version of the record, open the sys_upgrade_history record for the installation by going to System Diagnostics > Upgrade History. You will see the skipped record in the Skipped Changes to Review related list. From there, you can click the Revert to Base System UI action to apply the new version and ensure that it won't be skipped again in the future. 

Article Information

Last Updated:2018-06-28 15:43:19
Published:2018-06-28