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Description

iPhone Mobile Application: Yes/No variable with include "None" selected in the catalog item does not display "—None—" in the dropdown list

Steps to Reproduce

1. Create a Yes/No variable for any catalog item.
2. Choose "Include none" under type specifications.
3. Open the same catalog item in the Mobile Application on a iPhone .

Note that "—None—" is not displayed on the catalog item

Workaround

After carefully considering the severity and frequency of the issue, and risk of attempting a fix, it has been decided not to address this issue. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support.

 


Related Problem: PRB1257453

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Article Information

Last Updated:2018-07-10 23:42:18
Published:2018-07-11