After activating the Knowledge Management Advanced plugin, tags added to an article do not get copied over to the new version of the article.


Steps to Reproduce

  1. Activate the Knowledge Management Advanced plugin.

  2. Navigate to Knowledge > Create New.

  3. Create a new article and add a tag to it.

  4. Publish the article.

  5. Re-open the same article.

  6. Click the Checkout button.

  7.  Return to the Knowledge Management page and check the old tag that you added.

    Note that the article does not exist in that tag, as the tag was removed when checking out the new version in step 6.



Please review the Fixed In section to determine the latest available patch your instance can be upgraded to. No workaround is applicable on earlier versions.


Related Problem: PRB1253223

Seen In

There is no data to report.

Fixed In

Jakarta Patch 10
Kingston Patch 8

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:37:47