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Symptoms


When closing a service catalog task, an error shows that one of the mandatory fields is not populated; however, in the variable editor, the variable is filled in.

Release


Kingston Patch 3

Cause


There are two variables with the same question, only one shows at a time depending on a UI policy. The hidden variable is a mandatory field by default.

Resolution


Remove the mandatory check box on the variable and use the UI policy to set it to mandatory when it is visible.

 

Article Information

Last Updated:2018-06-20 09:36:57
Published:2018-06-20