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Wrong translation for "Start" in Service portal - Known Error
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  • Wrong translation for "Start" in Service portal
KB0689572

Wrong translation for "Start" in Service portal


317 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Wrong translation for "Start" in Service portal, word used “Botão" instead of “Início”.
The issue is for all forms in the service portal using the Start button

Steps to Reproduce

Go to Kingston instance
Go to plugins > Activate I18N: Portuguese Translations
Go to Service Portal Homepage 
https://your instancexx.service-now.com/sp
Click on Order Something 
Click Create Incident > Fill the mandatory fields > Click Submit
Go to the application > Change the language to Portuguese
Reload the Ticket Form
The Ticket Form show2s the wrong translation as per screenshoot

Workaround

none


Related Problem: PRB1289856

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