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Description

Users are unable to retrieve, preview, or commit update sets. The following error occurs: "Update set preview and commit are unavailable because another operation is running".

Steps to Reproduce

Commit an update set that takes longer than 24 hours. (You can set the property glide.update.mutex_expires_seconds to a lower value to emulate.)

Note that the Update-mutex record still exists in sys_mutex and the following error is logged:
2017-11-05 18:08:18 (389) worker.4 worker.4 WARNING *** WARNING *** Not releasing expired mutex Update-Mutex acquired at Fri Nov 03 12:02:22 PDT 2017 last touched at Fri Nov 03 12:02:22 PDT 2017

Workaround

Delete the Update-Mutex record. A new one will be generated by the system.


Related Problem: PRB1238819

Seen In

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Intended Fix Version

London

Fixed In

Jakarta Patch 9
Kingston Patch 5

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Associated Community Threads

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Article Information

Last Updated:2018-06-12 01:39:39
Published:2018-06-12