Notifications

110 views

Description

Symptoms


Approvals are being skipped when an item is ordered from the Service Portal.

Release


Jakarta Patch 6

Cause


The advanced script is querying a custom table based on the requested item; however, a related record did not exist on this table.

Resolution


Add the appropriate records to the custom table to resolve the issue.

Article Information

Last Updated:2019-08-02 21:11:46
Published:2018-06-20