Dragging and dropping multiple files on a form does not attach all the files to the form.

Steps to Reproduce

  1. Create a folder with 25 Excel files numbered from 1 to 25.

  2. Open any incident from incident.list

  3. Drag and drop all 25 files in the form.

    Note that not all the files are attached to the form.



After carefully considering the severity and frequency of the issue, and risk of attempting a fix, it has been decided not to address this issue. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support.


Related Problem: PRB1239258

Seen In

SR - IRM - Audit Management - New York 2019 Q3
SR - IRM - GRC Profiles - Madrid 2019 Q2
SR - IRM - Policy and Compliance - Madrid 2019 Q2
SR - IRM - Risk Management - New York 2019 Q3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-08-29 05:41:15