Dragging and dropping multiple files on a form does not attach all the files to the form.

1. Create a folder with 25 Excel files numbered from 1 to 25.

2. Open any incident from incident.list

3. Drag and drop all 25 files in the form.

   Note that not all the files are attached to the form.

After carefully considering the severity and frequency of the issue, and risk of attempting a fix, it has been decided not to address this issue. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support.