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Symptoms


The description of a catalog item does not show up when the item is opened/viewed on mobile web or on the mobile app.

Release


All releases

Environment


Mobile web or mobile native app

Cause


The description field on sc_cat_item table is of type HTML.

Resolution


Convert the field type of description on sc_cat_item from HTML to Translated HTML (OOB it's Translated HTML).

Additional Information


More information regarding changing a field's data type: Dictionary entry data types

Article Information

Last Updated:2018-06-08 15:29:43
Published:2018-06-08