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Symptoms


Some user are not able to open an HR Case record from a list view.

Release


Kingston Patch 3

Cause


Custom business rule is building the URL with all cases the user has access to. In this case, the affected user had access to 610 HR Cases and the URL was 8,400 characters long.

Resolution


Deactivate or modify the custom business rule.

 

Article Information

Last Updated:2018-06-26 07:34:22
Published:2018-06-26