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Description


This article explains how to prevent users from adding attachments to the record producers. There is no out of the box functionality to do the same.

Procedure


The user will have to create an onLoad catalog client script for the record producers to which the end user should not attach any files. The script is given below.

Script:

function onLoad() { 

var attachment_header = document.getElementById('sc_attachment_button');// 
attachment_header.style.display='none'; 


}

Applicable Versions


All the available versions

Additional Information


The script uses DOM manipulation which ServiceNow does not encourage. The customer will have to implement this at their own risk. 

Article Information

Last Updated:2018-08-03 02:33:28
Published:2018-07-19