Issue
There is a type-in feature available in Service Portal while viewing or selecting Select Box variables. To remove the feature, perform the following steps.
Release
All available versions
Resolution
To hide the type-in option, you have to modify the theme of the portal.
Once the theme is identified, add the following lines of code in the CSS variables section of the same.
.select2-search {
display: None;
}
Save the theme. The type-in feature is no longer available.