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Overview


Record watcher is by default enabled for most of the tables in ServiceNow, However it might not work on a few black listed tables

Record Watcher Blacklisted tables


glide.record_watcher.table.blacklist - System Property governs the list of tables that are avoided for record watcher.

System Default black listed tables: sp_log,sys_status,pa_job_logs,sys_trigger,sys_rw_amb_action,sys_rw_action,ua_app_usage,usageanalytics_count_cfg,ua_app_metadata,usageanalytics_count,license_details,role_has_license,wf_workflow_execution,wf_history,sys_email,clone_token,wf_executing,clone_token,wf_executing,sys_email_account,sys_user_session,wf_command,sys_user_token,clone_preserved_data,wf_context,sys_update_version,wf_transition_history,instance,digest_properties,sso_properties,saml2_update1_properties,sso_federation,sys_cache_flush,sys_broadcast_message,sys_broadcast_message_m2m,sys_audit_relation,sys_audit_delete,sys_cluster_message,sys_cluster_state,sys_db_cache,sys_dictionary_override,sys_email_log,sys_event_processor,sys_glide_object,sys_import_set,sys_import_set_row,sys_import_set_row_error,sys_import_set_run,sys_update_set,sys_update_set_log,sys_update_set,sys_update_xml,sys_upgrade_history,sys_upgrade_history_log,sys_user_preference,sys_user_session,sys_progress_worker,sys_progress_worker_domain,sys_report_summary,sys_report_summary_line,sys_ui_navigator_history

Additional Information


To allow access to a blacklisted table, Create the system property excepting the table from the above list.

Please Note: Enabling record watcher for a blacklisted table might cause performance issues.

Article Information

Last Updated:2018-06-13 09:20:20
Published:2018-06-04