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Symptoms


Secondary On-Call is not displaying on calendar as expected. 

Release


Jakarta

Cause


Configuration of schedule entry

Resolution


The behavior seen is due to the schedule the times listed in the schedule entry.
 
Notice the schedule entry for user is set for 17:00 starting on 7/16. However, it appears you are expecting him to also be part of the On-Call group from 00:00 - 09:00 on 7/16. In this case the start time on the schedule entry will need to be changed from 17:00 to 00:00. 

 

Article Information

Last Updated:2018-06-27 07:17:13
Published:2018-06-27