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Symptoms


The select box variable values is cleared when the RITM form is opened 

Release


Kingston Patch 4

Cause


There is an onLoad client script that clears the options and sets new options 

 

Resolution


 
There is an onLoad client script that clears the options and adds new options to the select box variable and this is the reason we see the value of the variable as "None" whenever we open the RITM form.
Disabling the onLoad client script would prevent this from occurring.

 

 

Article Information

Last Updated:2018-06-27 07:34:27
Published:2018-06-27