Symptoms

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Users using live feed are able to search and add inactive users even though they normally can't see these user records outside of live feed

Release

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All releases

Cause

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This is because live feed is querying for user records in live_profile table and not sys_user table. The inactive users still have corresponding live_profile records.

Resolution

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Either of the following resolution options can be considered:

1) Delete the unneeded live_profile record for the inactive user

2) Write a before query business rule on live_profile to only return records where the corresponding sys_user records are active

Additional Information

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There is an out-of-the-box query business rule called "user query" that restricts inactive users from being returned for non-admin. Since live feed does not actually query for sys_user table (and instead in live_profile) this business rule does not apply as such.