Symptoms

• Attachments are not being captured in update sets for the sysevent_email_action table.

Release

Jakarta+ 

Cause

• The sysevent_email_action table does not capture attachments by default.
• The property synch_attachments=true must be set manually to enable this.

Resolution

1. Navigate to System Definition > Dictionary
2. Add the property synch_attachments=true to the sysevent_email_action table.
3. Verify that the tracking of attachments for this table has been enabled.