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Description

Multiple drilldowns on a Pareto report works differently on Istanbul than Helsinki. Clicking one of the bar elements in the chart as configured displays a different drilldown chart than the one selected.

Steps to Reproduce

  1. Create a report (incident) with the following options and click Save.

    • Title: any
    • Type: Pareto
    • Group By: Caller
    • No. groups: System Default (12)
    • Show Other: true
    • Display Grid: true
  2. From the drop-down next to Save, select Report drilldown, enter all of the same options, and click Save.

    • Title: any
    • Type: Pareto
    • Group By: Caller
    • No. groups: System Default (12)
    • Show Other: true
    • Display Grid: true 
  3. Reload the report.

  4. Click one of the bar elements in the chart.

    Clicking one of the bar elements in the chart as configured displays a different drilldown chart than the one selected.

Workaround

  1. Uncheck the Show Other option in the report.
  2. In the Configure tab of the report, select the Max number of groups as Show all.
  3. With both the above workarounds, you will no longer have the Other bar in the report and therefore the issue does not appear.

Related Problem: PRB1106825

Seen In

There is no data to report.

Fixed In

Jakarta Patch 8
Kingston

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-07-19 08:35:48
Published:2018-05-28