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When approving a change request in mobile app, a pop up will appear saying to "please add an approving field". - Support and Troubleshooting
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  • When approving a change request in mobile app, a pop up will appear saying to "please add an approving field".
KB0687694

When approving a change request in mobile app, a pop up will appear saying to "please add an approving field".


345 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


When approving a change request in mobile app, a pop up will appear saying to "please add an approving field".

Release


All releases

Cause


Custom UI policy displaying alert on sysapproval_approve table

Resolution


Setting this custom UI policy to "Run scripts in UI Type:" to "Desktop" only will allow the mobile app to open the approving record without the message alert pop-up

 


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