OnLoad Client Script / UI Policies / Data Policies are unable to set a Field Name type field to read-only.

Steps to Reproduce

  1. Create a new table called u_test_table with two fields:

    • field name: "u_test_table_name", field type: "Table Name"
    • field name: "u_test_field_name", field type: "Field Name", Dependent Field: "u_test_table_name"
  2. Create a UI Policy without any condition to set "u_test_table_name" as Read Only.

    Note that even though the field "u_test_field_name" is greyed out, you can still change its value by clicking on it and picking something from the drop-down list.



After carefully considering the severity and frequency of the issue, and risk of attempting a fix, it has been decided not to address this issue. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support.


Related Problem: PRB1282708

Seen In

Kingston Patch 1
Kingston Patch 3
Kingston Patch 5

Associated Community Threads

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Article Information

Last Updated:2018-07-12 00:57:23