Description
User Criteria - Customer cannot view some knowledge bases
Steps to Reproduce
- Impersonate user: Kevin Hudson (khudson4@uchicago.edu). He has Customer role.
- Navigate to Self-Service > Knowledge
- These knowledge bases are not shown: Communities, System Error Codes.
These knowledge bases have User is Customer on the CanRead tab.
Workaround
If you have Company Separation, add attribute no_separation=true on dictionary definition of User Criteria table.
Related Problem: PRB1262030