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Unable to retrieve update set batch. - Support and Troubleshooting
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  • Unable to retrieve update set batch.
KB0687525

Unable to retrieve update set batch.


1129 Views Last updated : Apr 7, 2025 public Copy Permalink
KB Summary by Now Assist

Issue

Unable to retrieve update set batch. Error indicates the batch base is not complete.

Release

Kingston+

Cause

Users cannot retrieve update sets that already exist as remote update sets.

Since the parent had already been retrieved previously, it could not be retrieved again after making it the base of a batch.

Since the parent could not be retrieved, the children were also skipped.

Resolution

If the instance has already retrieved an update set, the update set must be deleted from the system before retrieving it again.


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