Issue Summary

Service Catalog OOB workflows are missing in the instance

Most Probable Cause

Demo data was removed

Solution Proposed

  1. Check the recent change requests if there is a request to remove demo data from the instance affected.
  2. If a request to remove the demo data was made, then these OOB workflows will be included in the removal. To bring it back, please do the following:
    1. Go to Plugins list
    2. Search for the "Workflow Authoring Tools" plugin
    3. Click on "Load demo data" under the related list
    4. Clear cache and re-login the instance after to verify

Article Information

Last Updated:2019-05-21 11:41:37